Taste our Best
We’re into our sixth year of being awarded the “Taste Our Best” accreditation by VisitScotland for the provenance and quality of our produce.
This accreditation ensures that our customers eat quality ingredients of Scottish provenance and only the freshest seasonal produce. As a Taste Our Best establishment, we strive for sustainability, sourcing food locally to ensure we keep food miles to a minimum. Taste Our Best also helps to raise the profile of Scottish food as an important part of tourism, giving credit to those who are achieving high standards and encouraging others to aspire to them.
TripAdvisor Certificate of Excellence
Heaven Scent has won a TripAdvisor’s Certificate of Excellence for six years running.
This award celebrates hospitality excellence and is presented only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, with only the top 10 percent of all businesses listed receiving the prestigious award.
Winners of the award range from one-room bed & breakfasts to 6000-room hotels, from bakeries to Michelin star restaurants and hidden attractions to world-renowned parks and museums. And of course include the wonderful Heaven Scent Coffee Shop!
VisitScotland VIP Programme
The VisitScotland VIP programme accreditation acknowledges Heaven Scent’s commitment to helping all our customers, both local residents and people visiting our area, with local knowledge and helpful information.
Entitled ‘iKnow Scotland’, this online and face-to-face community gives businesses, industry and visitors the tools to enable them to share the Spirit of Scotland with others.
Nearly all our staff come from our area so that bit’s easy, but our willingness to help and go the extra mile are priceless!
Best Contemporary Tea Shop
Kirstie Allsopp, TV presenter and Clipper brand ambassador said “Heaven Scent is leading the way in providing a unique tea experience with a Secret Garden and a surreptitious door disguised as a fridge! Urban meets rural with its modern décor set in a charming countryside village.”
Clipper added Clipper Teas adds “We absolutely loved this beautiful shop with its friendly staff, cosy atmosphere, and fabulously quirky touches.”
Best Informal Eating Experience
Heaven Scent has been a regional finalist in the “Best Informal Eating Experience” category for two years running in the highly respected and much coveted Scottish Thistle Awards.
The Scottish Thistle Awards recognises and rewards the very best operators in Scottish hospitality, and have been acknowledged as Scotland’s tourism industry’s Oscars over the past 20 years.
We’re hoping that 2018 will be our year to be crowned the winners!
Outstanding Contribution to Scottish Hospitality
Andrew Scott, owner and MD of the Heaven Scent brand, was announced winner of the much coveted “Outstanding Contribution to Scottish Hospitality” category at the Scottish Hospitality & Entertainment Awards 2016, held in Glasgow and attended by the great and good of Scottish catering and hospitality.
This category, designed to recognise an individual who has become a staple in the Scottish hospitality scene and encompasses everything hospitality needs to be, was new for 2016 and one of the most hotly contested awards of the evening.
Not only did we win the highly coveted “Excellence in Business Innovation” award for our fabulous Heavens Above venue, our very own Hollie Millar walked away with the trophy for “Employee of the Year”.
Please refer to the official website for additional information.
FreeFrom Eating Out Awards
Heaven Scent is delighted to be shortlisted for the FreeFrom Eating Out Awards for three years in a row. The awards were launched to raise awareness of the huge opportunities offered by ‘freefrom’ food within the food service sector now that the new allergen regulations affecting food service have come into force.
We’ve been one of very few Scottish finalist in this UK-wide competition , up against stiff competition (Pizza Express and Crowne Plaza anyone?!), but we’re confident that our delicious range of gluten and multi-allergen-free dishes will give us a great chance among the big guns from south of the border yet again in 2018.
Scottish Independent Retail Awards
The aim of these awards is to highlight the value of independent retailers to their communities; showcasing the diversity within the industry, and recognising and rewarding the entrepreneurial spirit and business acumen which lie behind thriving independent retailers. The awards also look to give a platform to the local communities from which to voice their admiration and loyalty to their independent retailer of choice.