Heaven Scent wins Taste Our Best Award… again!

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Following a mystery visit, we have once again been awarded a VisitScotland “Taste Our Best” quality assurance award. This coveted accreditation demonstrates our commitment to:

  • Quality ingredients of Scottish provenance
  • Fresh, seasonal produce
  • Local food
  • Keeping food miles to a minimum
  • Providing information on where our food comes from
  • Friendly staff who know all about the origins of our dishes
  • Our menu offering, and highlighting, at least 40 percent Scottish produce

The judge also praised our excellent staff and service, as well as the choice and presentation of our dishes.

Heaven Scent wins Clipper Tea-Shop Award…but now needs your vote!

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Heaven Scent is absolutely delighted to be announced as winner of  the “Best Contemporary Tea-Shop” category in the UK-wide Clipper Awards 2017. As one of six category winners, we’re now vying for the big prize of best overall teashop, decided by the public, so we need your vote!

By voting, you’ll be automatically entered into a prize draw to win afternoon tea with TV presenter and famous tea drinker Kirstie Allsopp at the overall winning tea-shop, which we hope will be us!

Best of Britain Award – finalist

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Heaven Scent coffee shop in Milnathort is delighted to announce that we are one of only four Scottish finalists in the “Best of Britain” awards. The awards recognise the very best businesses in Britain, celebrating those who have gone the extra mile to provide their customers with an exceptional product and service.

Read the Business Insider’s article about the awards here.

Taste our Best

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Following a recent mystery inspection, Heaven Scent is delighted to retain our VisitScotland “Taste our Best” accreditation. Focusing on service as well as provenance, the quality officer found that at least 88% of the items on our menu are identifiable as Scottish, well exceeding the 40% target.

Well done to all our staff for offering their usual warm, welcoming and friendly service, and to all our many local suppliers who provide our delicious produce!

FreeFrom Eating awards 2016!

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ffeoa-2016For the third year in a row, Heaven Scent has been shortlisted for a FreeFrom Eating Award, in the category of “cafés, coffee shops, tea rooms“.

We’ve worked extremely hard to improve both the number and creativity of FreeFrom and multi-allergen free dishes on our menu, so are delighted to have got through the initial stages of these important awards.

The judges are now going to visit us incognito to decide if we make it through to the finals. Wish us luck!

FreeFrom Eating Out Awards

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FFEOA 16 entrant  CMYK 300dpi

Heaven Scent has applied for the “FreeFrom Eating Out Awards“, the UK’s only awards dedicated to eateries who cater for customers with special dietary requirements. We’re passionate about catering for customers with all dietary requirements, and these awards are a great benchmark for good practice.

We were the only Scottish finalist in last year’s awards, and since then we’ve made further improvements to our gluten, dairy and egg free menu choices as well as the way food is sourced and prepared, so we’re feeling confident! However, in our “Cafes & Teashops” categories we’re up against coffee shops similar to us but which offer menus which are wholly gluten free.

Fingers crossed…and watch this space!

TripAdvisor Certificate of Excellence

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Trip Advisor 2016 smallHeaven Scent is delighted to have been awarded with a coveted TripAdvisor certificate of excellence for the fifth year running.

“You’ve Been Recognised for Superior Service

We’re thrilled to announce that Heaven Scent has been selected for the 2016 Certificate of Excellence, reflecting the consistently great reviews you’ve earned on TripAdvisor.”

If you like what we do, please let us know by writing a review of your own.

Andrew wins…Outstanding Contribution to Scottish Hospitality

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Andrew Scott holding trophyAndrew Scott has won the prestigious “Outstanding Contribution to Scottish Hospitality” category at the Scottish Hospitality & Entertainment Awards 2016, held on Sunday 8th May in Glasgow.

This category, designed to recognise an individual who has become a staple in the Scottish hospitality scene and encompasses everything hospitality needs to be, was new for 2016 and one of the most hotly contested awards of the evening.

Andrew says “I’m absolutely delighted to win. I’ve worked in hospitality all my life, in various hotels, restaurants, Hospitality awardspubs, bistros and bars for 12 years before taking the plunge and setting up my own business in Milnathort 13 years ago. It’s hard work, but I love it and to be acknowledged in this way makes it all worthwhile”.

He adds “Scotland is renowned for its warm welcome and hospitality is ingrained in our culture. I’m both humbled and honoured for my personal contribution to be recognised in front of the country’s finest talent.”

Andrew is well known for his quirky, award-winning Heaven Scent brand with its artisan coffee shop, outside catering
business, unique events and meeting space and restaurant at Knockhill, Scotland’s premier racing circuit. 18 months Andrew at awards ceremony - Copy (2)ago he set up Victus Consultancy, putting his invaluable knowledge, skill and expertise to good use to help businesses in need of support, guidance and advice.

Winning this award is testament to Andrew’s passion and love of the hospitality industry, and every one here at Heaven Scent is extremely proud of this well-deserved recognition.

Well done Andrew!!!

Vote for Andrew!

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MC 2Following an incredible year in which Andrew Scott launched Heavens Above and Victus Consultancy, and won multiple awards for Heaven Scent and Heaven Scent Kitchen, Andrew has been nominated for “Outstanding Contribution to the Scottish Hospitality Industry 2016” at the Entertainment & Hospitality Awards.

Andrew is also being recognised due to the huge local and national support he provides the Scottish hospitality industry, as an advisor for Buell Group, associate of HIT, chair of Visit Loch Leven and presenter of a weekly hospitality slot for Heartland FM among many other commitments.

So….please vote for Andrew by 28th March 2016!

  • Click here for the awards website
  • Enter your name and email
  • Enter “Andrew Scott” in the first category on the left hand side
  • Press the “Vote Now” button

Many thanks in advance!